As you’ve raised it (and I really HATE going on like this) The help Pages need reviewing and updating.
There are Broken links throughout. Example? Why no personal messaging or closed groups? | Article | UK and Ireland | iSpot Nature - click on Childline
Or So what's it all about? | Article | Global | iSpot Nature - click on Groups
Or (the all-important) Using your “Changes” section here Help | Article | Global | iSpot Nature
This is nice Exploring iSpot | Article | Global | iSpot Nature - full of interesting links
If Admin don’t read this and respond New year 'solutions? - #43 by dejayM (item 4) how can we expect new-comers to read 12 pages of help or browse the stale and outdated Home Page?