The iSpot Tracking and Changes tools have been present in some form since the start of iSpot and are key to social learning and community interaction on our site.
As many of you are aware, however, these two functions have been missing in the current process of translating iSpot from its old infrastructure to a new platform. We would like to reassure you that this definitely does not mean that the role of these functions, and indeed how you, the users, view them, is unimportant. We are therefore happy to now confirm that, yes, tracking and changes functionality will be reinstated on iSpot soon! We are now finalising the timeline and work required but it is anticipated that tracking and changes functions will be available on iSpot within the next 6 – 8 weeks. We will update you further on this as work progresses.
Over the past weeks we have been very busy reviewing the new technology in line with the old, noting differences between current and past iSpot functionality. In doing so, we have had to explore costs and requirements alongside other priorities, while responding to and assisting users, logging and fixing bugs, updating website help and other pages etc.
I am sure you can appreciate how important the above considerations and your feedback have been in the review process, and why we have not been able to respond directly on comments and discussions etc. However, please be assured that we have been noting all responses critical, negative and positive with a view to delivering the best service we can.
This transition has been a difficult one for us all. Your comments, messages and suggestions have provided overwhelming evidence of the importance of iSpot and the role it plays. For us, as noted in my earlier message, iSpot changes - from the iSpot Team, we have been dealing with having to make some tough decisions; dealing with the challenge of the potential risk of continuing to use an out of date technology while supporting the needs of ever growing invested user community (as well as the masses of data and images generated); while continuing to provide a popular, free service.
Our goal is to have a system which has a sustainable future that delivers the best possible results, supporting the community it serves. We thank you – our loyal community – for your feedback which we know demonstrates your continued passion and interest in iSpot.